If the first call isn't what you hoped for, reach out before the second one and we'll refund your payment in full. No hoops, no awkward conversations.
Common questions
Who does Sonny call?
Sonny calls your parent or loved one directly on their regular phone. They don't need a smartphone, an app, or any tech at all. Just their phone.
What does the summary look like?
After every call, you get a short note from Sonny — their mood, a highlight or two from the conversation, and anything worth knowing. It reads like an update from a friend who knows your parent, not a report.
What's a concern alert?
On the Every Day plan, if Sonny notices something in the conversation that seems worth flagging — a health mention, a change in mood, something unusual — we'll send you a text so you can follow up.
Can I change or cancel my plan?
If the first call isn't what you hoped for, reach out before the second call and we'll refund you in full. After that, you can cancel anytime — you just won't get the first month back.
Will my parent know it's an AI?
Sonny is transparent about being an AI companion. Most families find their parent warms up quickly once they realize Sonny is genuinely curious, patient, and never in a hurry.
What's the difference between 3 and 7 calls per week?
Three calls per week is enough to build a relationship and keep you informed. Seven calls per week is when Sonny becomes a fixture in your parent's day — someone they genuinely look forward to hearing from. Daily calls also give you a much richer picture of how they're doing over time.